Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or just want to tell us we got something wrong? This page explains how to reach the Online Poker team and what happens once you do.

The Best Way to Reach Us

Email is the most reliable way to contact us. Send your message to [email protected] and a real person on our editorial team will read it. We do not run a phone line or live chat for reader enquiries, so email keeps everything in one place and means nothing gets missed.

It helps if you mention which page or poker site your message relates to, and roughly what you're after — a correction, a question, or general feedback. That lets us route your message to the right person and reply faster.

What We Can Help With

• Review questions — If anything in one of our write-ups on operators like Coinpoker, Bovada, Stake, Ignition, or the others we cover is unclear, ask us directly and we'll clarify.
• Corrections — Bonus terms, licensing details, and payment options change. If you think something on a review is out of date or inaccurate, tell us the page and the detail in question and we'll check it against current sources.
• Content suggestions — If there's a poker site, deposit method, or comparison you'd like us to look at, let us know. We can't promise coverage of every request, but reader input genuinely shapes what we prioritize.
• Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss a working relationship, introduce yourself and outline what you have in mind. We're upfront that toadlilypress.com may earn a commission from some of the operators we list, and that never affects how a site is scored or ranked.
• Site or technical issues — Broken links, display problems, or anything else that's stopping you using the site properly.

What We Can't Help With

We're an independent review and comparison site, not a poker operator. That means we can't assist with account logins, deposits, withdrawals, KYC verification, or any issue with your account on a poker site itself. For those, you'll need to contact the operator's own support team directly through their site or app.

We also can't offer legal, financial, or gambling addiction counseling. If gambling has stopped being fun and started feeling like a problem, please see the note below — this isn't something to work through by emailing a review site.

What Happens After You Send Your Message

Every message is read by a member of our editorial team, not a bot. We aim to respond within a couple of working days, though it can take a little longer if we need to verify a licensing detail or bonus term with a primary source before replying. You'll always get a real answer, even if it's simply confirming we've looked into it.

If You're Worried About Your Gambling

Some of the messages we receive touch on gambling that's become hard to control. If that applies to you or someone you know, please don't wait to reach out for support. Confidential help is available around the clock through the National Council on Problem Gambling helpline at 1-800-GAMBLER, and most regulated states also run their own self-exclusion and support programs. Poker is not a reliable way to make money, and no site, bonus, or strategy removes the risk of losing what you stake. Our reviews are written for readers aged 21 and over (18+ in the small number of states that permit it), and are intended for entertainment comparison purposes only.

If you're comparing options outside the standard US-licensed market, our page on Best Non GamStop Casinos covers a related but separate category of sites worth understanding before you sign up anywhere.

Before You Write In

A quick checklist that helps us help you faster:

1. Note the exact page or poker site your message concerns
2. Include any relevant detail — a bonus code, a date, a screenshot description
3. Say clearly what you'd like from us: a correction, an answer, or a general comment
4. Allow a couple of working days before following up

Thanks for reading, and for taking the time to reach out. Whether it's praise, a correction, or a tough question about one of our rankings, we'd rather hear it than not.